Our Insights: Stay on the Cutting Edge
35 Sample Customer Satisfaction Survey Questions for Retail Brands
Getting good customer experience data is both an art and a science. If you understand the difference and why it’s important, you can get...Read More >>
How Will You Change Seasonal Associate Training in 2015?
The holiday shopping rush is just around the corner. For retailers, the race is on to find and train temporary staff. These associates will...Read More >>
Improve Customer Satisfaction in Retail with These 15 Tips
With customer satisfaction falling in retail, it can be tempting to make sweeping changes in your stores. However, consistent minor improvements can have as...Read More >>