Our Insights: Stay on the Cutting Edge

Dealing With Disappointed Customers: 6 Ways To Win Them Back

No matter how well you run your company, at some point in time someone will become unhappy. It's just the cost of doing business. It's important that you...

Create an Unforgettable Shopping Experience by Hacking Customer Emotions

  Do you want to create a unique retail shopping experience? You can create shopping experiences that linger in your customer’s memories, experiences that become stories they tell...

Mystery Shopping Benefits: Worth the Spend?

Mystery shopping is the program some people still prefer to push aside. Yet, it’s the only real objective retail tool available. Why is it so disrespected? Because it’s...