Our Insights: Stay on the Cutting Edge

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Data Security for Retailers: How to Protect Your Customers and Your Brand

  In the retail business, nothing is more important than keeping customers happy. Nothing, that is, except keeping them safe. It’s every retailer’s worst nightmare: a...

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7 Reasons Why Traditional Retailers Are Struggling to Survive

  Traditional retailers' legacy of store success is their biggest challenge One only needs to look at the headlines to see that many retailers...

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How to Get the Most Out of Your Customer Satisfaction Surveys

  Over the past year, there’s been a lot of industry chatter about customer satisfaction surveys (CSATs). Some argue that the CSAT is dead. As a...

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