ICC/Decision Services represents the evolution of more than a quarter century of innovation, excellence, and experience within the retail and CPG industry. We work to create real results for our clients. We’re not afraid of a challenge, and we’re looking for people who share the same values.
What we value
Our service is only as good as the people who deliver it. To that end, we’ve made developing a team dedicated to excellence and to each other a top priority.
We hire only the most qualified candidates, individuals with a sense of professionalism and pride in their work. We offer ongoing training and continuing education opportunities for all associates. And we treat our associates the best way we know how. Competitive benefit packages, educational incentives, and team building activities are just a few of the ways we show our associates every day that they are our most valuable asset.
If it isn’t broke, fix it anyway””not your usual words to live by, but then, we don’t believe in business as usual. Instead, we are always working to find more efficient ways to do business, more creative solutions to business problems. Whether it means regularly improving our technological capabilities, refining our data collection and analysis processes or simply sitting down with a customer for a brainstorming session, we never settle for the status quo.
Doing business the right way is about forming relationships, mutually-beneficial relationships that enable everyone involved to meet their objectives and perform at the highest level. So we partner with our vendors, the people who help us do what we do better. We partner with our customers, aiming to exceed their expectations, because they are the purpose of our work. And we partner with our community because doing well and doing good shouldn’t be mutually exclusive.