Become a Shopper

ICC/Decision Services provides our clients with the highest quality of information possible. Therefore we understand our shoppers may have questions regarding some of the instructions and information. Our Field Coordinators are available for help with any shop five days a week. If you feel you are having trouble completing a shop and would like more information please contact our Field Coordinators. ICC/Decision Services Field Coordinators are available via phone Monday-Friday 7:30AM-5:30PM. Also, feel free to E-mail them at anytime and they will get back to you as soon as possible.

If you have any questions about the legitimacy of something you receive in the mail that indicates it is from us, call first to confirm with us that it’s real!

Our Field Coordinators:
Jolaine Snyder-Otey
(800) 631-1617 ext.203
jsnyder@iccds.com

Nicole Charron
(800) 631-1617 ext.220
ncharron@iccds.com

Claudia Santos
(800) 631-1617 ext. 242
csantos@iccds.com

Tara Romaine
(800) 631-1617 ext. 215
tromaine@iccds.com

Corporate Office:
419 Park Avenue South, 2nd Floor
New York, NY 10016
800.444.1717 Phone
888.212.6180 Fax

Operations Mailing Address:
PO Box 1307
Little Falls, NJ 07424

What is Mystery Shopping?

ICC/Decision Services provides our clients with the highest quality of information possible. Therefore we understand our shoppers may have questions regarding some of the instructions and information. Our Field Coordinators are available for help with any shop five days a week. If you feel you are having trouble completing a shop and would like more information please contact our Field Coordinators. ICC/Decision Services Field Coordinators are available via phone Monday-Friday 7:30AM-5:30PM. Also, feel free to E-mail them at anytime and they will get back to you as soon as possible.

If you have any questions about the legitimacy of something you receive in the mail that indicates it is from us, call first to confirm with us that it’s real!

Why Join ICC/Decision Services

ICC/Decision Services goes above and beyond to make sure our shoppers are happy with their relationship with us and our clients. Our in-house fields coordinators are always available and will take the time to make sure you have everything you need to produce great results for our clients and their locations. As an ICC/Decision Services Mystery Shopper you will receive compensation for your services, which helps our clients measure their customer experience. Just for being a part of our network you will automatically be entered into our weekly raffles and monthly bonuses.

Sassie

ICC/Decision Services uses Sassie to assign shops. When you click Apply Now below, you will be taken to the secure form to sign up as a shopper for ICC/Decision Services.

Apply Now