Client Log In

User Name:

Forgot Password?

If you are a current ICC/Decision Services client and have been given a User name and Password, please enter it here to view your Mystery Shopping and/or Customer Satisfaction program results. Then, click the Login button to gain access to your program results.

Remember, your user name and password are case sensitive.

For Albertsons/Safeway users, you must email [email protected] with any login questions. Please use the Forgot Password link for all other user questions.

This page is for clients/customers of ICC/Decision Services. If you are a field contractor, please click here.