Client Log In

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If you are a current ICC/Decision Services client and have been given a User name and Password, please enter it here to view your Mystery Shopping and/or Customer Satisfaction program results. Then, click the Login button to gain access to your program results.

Remember, your user name and password are case sensitive.

If you have problems logging in, please contact us at 800-444-1717 and ask for assistance.

This page is for clients/customers of ICC/Decision Services. If you are a field contractor, please click here.