Ad Hoc Studies

PROGRAM INSIGHT

Sometimes, you just need to dig a little deeper. When you need to learn something about your company that can not be addressed through our traditional assessment tools, ICC/Decision Services is uniquely qualified to conduct custom Ad Hoc studies to analyze critical information. Because all our programs are customized for our clients, we are prepared and able to conduct almost any custom research initiative that will meet your unique needs, including all forms of customer satisfaction research, competitive analysis, pricing analysis, branding strategy, or any other studies you may need. 

BENEFITS

- Fast turnaround times on custom research projects. 
- Customized programs to meet unique needs.
- Excellent technique for establishing benchmarks.
- Quick way to develop insights into evolving trends.

HOW IT WORKS

Before we start on designing your program, ICC/Decision Services wants to get to know you. We find out your objectives and design the program to precisely fit your needs. We do not just customize one part of our research we create a detailed plan and a customized reporting analysis that is tailored specifically to what you need to measure, when, where, and how. 

CONTACT US

Learn more about how ICC/Decision Services can develop a custom program to optimize your Customer Experience Management initiatives: Because all our programs are customized for our clients, we are prepared to conduct almost any form of custom research project, including all forms of CSAT research, competitive analysis, pricing analysis, branding strategy, etc. 

ICC Decision Services is a leader in customer experience management programs. Our services include mystery shopping, customer intercepts, competitive shopping, & compliance audits. We serve industries such as retail, restaurants, grocery, & drug stores/pharmacies.

Contact us today for additional information