Customer Experience: Tech savvy dining

London based restaurant, The Imano, is taking customer experience to an individual level. Riding the waves of technology, the restaurant uses touchpad-projection that allows customers to personalize their dining experience.

Wired reports customers use the touchpad-projection to send orders direct to chefs. The technology also allows for customers to control table lighting, place mat images, and entertainment. The food images are displayed on a plate to enhance the customer experience of choosing their items.

Purely innovative and designed to give customers a unique experience, The Imano’s systems is amazing. This is one restaurant who is using a different approach in combining technology and customer experience in finding success.


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