At a couple of cupcake stores around the country, the frosting shot has emerged as a short-but-sweet pick-me-up. Ranging from 75 cents to a dollar, customers can order a shot of frosting about the size of a frozen yogurt sample.

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Tags: Customer Experience

This entry was posted on Wednesday, July 23rd, 2008 at 8:50 am and is filed under Customer Experience, customer convenience, customer satisfaction, customer service. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.