Retailers know that they will be facing a difficult back to school season this fall. They are aggressively introducing new products, slashing prices, and amping up marketing. However, despite these efforts, analysts say it will make little difference to consumers pressured by rising costs.

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Tags: Customer Experience, retailers

This entry was posted on Friday, August 8th, 2008 at 10:56 am and is filed under Customer Experience, customer convenience, customer satisfaction, customer service, retail. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.