Hyatt to Improve Customer Experience with Express Hotel Kiosks
Thursday, June 19th, 2008A study by NCR Corp. revealed that 86% of U.S. and Canadian consumers are more likely to do business with a company that offers self-service. In addition, 66%
of survey respondents said self-service technologies create a more positive perception of brands.
This week, NCR Corp unveiled a newly designed kiosk at the 2008 Hospitality Industry Technology Exposition & Conference in Austin, Texas. The XpressPort kiosk allows guests to perform a number of tasks, such as checking in and out, printing room keys, locating and modifying reservations, and viewing and printing messages.
