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	<title>Comments on: Measuring Up: There is No One Ruler in Gauging Customer Satisfaction</title>
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		<title>By: Joseph Miller</title>
		<link>http://www.iccds.com/measuring-up-there-is-no-one-ruler-in-gauging-customer-satisfaction.html/comment-page-1#comment-19</link>
		<dc:creator>Joseph Miller</dc:creator>
		<pubDate>Tue, 13 Mar 2007 22:49:16 +0000</pubDate>
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		<description>David:

Thanks for your comments. It can get very confusing as to what the best method may be. By spelling out the various means of conducting such measurements really helps.</description>
		<content:encoded><![CDATA[<p>David:</p>
<p>Thanks for your comments. It can get very confusing as to what the best method may be. By spelling out the various means of conducting such measurements really helps.</p>
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