Retail Market Research Veteran Joins ICC/Decision Services

FOR IMMEDIATE RELEASE

Nanette Brown has joined ICC/Decision Services as Market Research Project Director.

Nanette Brown joins ICC/Decision Services, a leading provider of customer experience management solutions, after serving as Senior Consumer Research Analyst at Pathmark Stores.

In her new position, Brown will spearhead many of the firm’s market research endeavors; including consumer intercept surveying and existing grocery, drug and convenience programs.

“We’re excited to welcome Nanette to the team,” said David Rich, ICC/Decision Services President and CEO. “Her broad experience and expertise are sure to strengthen ICC’s position as the industry thought leader.”

A graduate of Montclair University with a degree in Marketing/Management, Nanette spent the last 26 years at Pathmark Stores developing its customer research products.

Nanette lives in Bridgewater, NJ with her husband Tom and their son Thomas.

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ICC/Decision Services was founded in 1979 to design and execute Customer Experience Management programs. ICC/Decision Services offers a wide range of qualitative and quantitative business tools, including mystery shopping, customer feedback and employee satisfaction surveys. Clients include Coach, L.L. Bean, Rite Aid, Eddie Bauer, Foot Locker, Wal-Mart and others. The company is headquartered at 122 West 27th Street, New York, NY 10001, U.S.A. Phone: (800) 444-1717. E-mail: info@iccds.com. More information is available at www.iccds.com.

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