Tag Archives: Branson

A Modern Day Customer Service Parable

Too often you hear stories about people’s customer service nightmares and commiserate with them as you talk of similar experiences. The Virgin Group founder Richard Branson recently shared a story about customer service himself, but the story ended with a satisfied customer and not a disgruntled one. Continue reading

Posted in Blog, Customer Experience | Tagged , , , , , , , , | 2 Comments