Tag Archives: Customer Centric Retail

The Face of Retail: Customer Centric

Posted on May 15, 2009 by Tom

Technology and our current economy is changing the retail industry. While most are struggling to attract customers, online marketing and shopping have exploded. These two events are shifting consumer shopping behavior and changing how retailers will need respond. Though the … Continue reading →

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Customer – driven strategy

Posted on February 26, 2009 by Tom

Customer feedback takes many forms and what you do with that information is up to the company. Harvard Business Review author Anthony W. Ulwick outlines a strategy on how to use customer feedback to boost your brand innovation. Continue reading →

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