Tag Archives: customer survey’s

Customer Feedback Surveys: What’s in it for Me?

Posted on October 4, 2011 by Beth

The retail and restaurant industries are entirely service-based. As a result, it is imperative that businesses in these industries receive feedback in order to deliver what their customers want to remain successful. There is, however, one major roadblock. It is … Continue reading →

Posted in Blog | Tagged Customer Experience, customer experience surveys, customer incentives, Customer Satisfaction, Customer Service, customer survey's | Leave a comment

Skweal: Customer Satisfaction Survey Application Provides Real Time Feedback!

Posted on March 16, 2011 by Beth

Many businesses still rely upon comment cards to get a feel for just how satisfied their customers were with the experience; but there is one thing that’s lacking with that format – the feedback is not instant. In today’s day … Continue reading →

Posted in Blog, Customer Experience | Tagged customer experience feedback, customer feedback, customer satisfaction surveys, customer survey's, discussing unsatisfactory retail experiences, iphone app for unhappy customers, skweal | 2 Comments

Customer’s Look for Trustworthy Brands

Posted on January 22, 2009 by Tom

In an interesting article by Brandweek.com, revealed a trend in consumer shopping. Sourcing a BrandIndex poll in 2008, it seems as though customer’s stick with the tried and true brands. Continue reading →

Posted in Customer Experience | Tagged brands, consumer trends, customer survey's, loyal customers, polls | Leave a comment

Tag Archives: customer survey’s

Customer Feedback Surveys: What’s in it for Me?

Skweal: Customer Satisfaction Survey Application Provides Real Time Feedback!

Customer’s Look for Trustworthy Brands

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