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Tag Archives: economy
Holiday Season 2010
Consumers are most interested in value and price this holiday season. Spending is up and so is bargain hunting. The National Retail Federation is forecasting holiday sales will be the best in four years. Some sources report the numbers might … Continue reading
Posted in Blog, Customer Experience
Tagged business strategy, Consumer Research, economy, holiday season shopping
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Women Pay Full Price at Ann Taylor
It’s no secret customers like a good sale, but a recent finding from Ann Taylor shows items can still sell–even with a full-price sticker. Continue reading
Posted in Blog, Customer Experience, In-Store marketing
Tagged Ann Taylor, economy, full-price, Retail, retailers, sale, women
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Recession Resets Consumers’ Priorities
What does the customer want? It’s a question retailers ask themselves all the time. Continue reading
Posted in Blog, Customer Experience, In-Store marketing
Tagged business strategy, Consumer Research, economy, marketing, Pew, Retail, retailers
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Consumers Procrastinate Back-to-School Shopping
Retailers, take notes. American families are putting off their back-to-school shopping in an effort to make sure they’re getting the best deals. Continue reading
Posted in Blog, Brand Experience, Customer Experience
Tagged Abercrombie & Fitch, Amazon.com, back-to-school, economy, In-Store marketing, NRF, recession, Retail, retailers, sales, Target, The NPD Group, Walmart
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Higher Gas Prices Affecting Consumer’s Lifestyles
According to BIGresearch, 86 percent of people are making adjustments to their lifestyles as a result of higher fuel costs, up from 76 percent at the same time last year. Half of consumers surveyed are taking fewer trips to the … Continue reading
Tesco vs. Asda in Price War for Customers
U.K. supermarkets Tesco and Asda will cut the costs of thousands of everyday groceries in a move that threatens to start an all-out supermarket price war. Grocery bills have sky rocketed in the past year and MySupermarket.co.uk claims that a … Continue reading
Posted in Customer Experience
Tagged Customer Experience, customer loyalty, economy, grocery & supermarkets, price war
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Service Workers See Decrease in Tips
Bartenders, waiters, hair stylists, cab drivers, and other workers who depend on tips for much of their income are seeing decreases in their tips as customers struggle in the current economy. There is some help at the state level. For … Continue reading
Posted in Customer Experience
Tagged Customer Satisfaction, Customer Service, economy
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