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Tag Archives: google
Social Shopping – Is It On Your Radar?
If Facebook were a country it would be the fourth largest in the world with a population equal to the United States. It has surpassed Google as the most frequented website in the world. The profile feature in Facebook allows … Continue reading
Posted in Blog, Customer Experience
Tagged facebook, google, Harley, social media, social shopping
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Using Technology to Get Consumers to the Store
No one doubts the claim that the Internet and rise in mobile technology hasn’t transformed the retail industry. It’s the thought that people are no longer making trips to the stores that should be up for debate. The truth is that people still shop in stores. Technology is used to get them there and to make their experience more enjoyable so they keep coming back. Continue reading
Posted in Blog, Customer Experience
Tagged Brand Experience, consumer experience, Cusotmer Service, Customer Experience, google, iPad, iPhone, Retail, retailers, Technology, video
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Is it Live? Does it Have to Be?
Even though it’s hard to foresee any real challenges or compeitive threats emerge for Google, expect the customer service challenge and the solution to evolve through time.
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