Tag Archives: loyal customers

Customer’s Look for Trustworthy Brands

In an interesting article by Brandweek.com, revealed a trend in consumer shopping. Sourcing a BrandIndex poll in 2008, it seems as though customer’s stick with the tried and true brands. Continue reading

Posted in Customer Experience | Tagged , , , , | Leave a comment

Midpriced Retailers Want A Piece of The Luxury Market

Ann Taylor, J. Crew, and Gap are introducing luxury items to boost their profits. Banana Republic is launching a new upscale line called BR Monogram while J. Crew will start to offer limited-edition products such as a $3,000 jacket. How … Continue reading

Posted in Customer Experience | Tagged , , , , | Leave a comment