Tag Archives: loyalty programs

The basic foundation of building customer loyalty

Posted on June 24, 2009 by Tom

What is the simplest way to foster loyalty? It’s great customer service. From word of mouth to loyalty reward programs, it is amazing customer service that brings repeat business. Training your employees to have superior service skills is the first pillar of loyalty success. Continue reading →

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Role of Brand Loyalty

Posted on May 5, 2009 by Tom

Everyday you make purchase decisions. Some of which are based on brand loyalty. Stop and think abut when you became loyal to a specific brand. Childhood? College? Constant availability on the grocery shelves? You and millions of other consumers make … Continue reading →

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