Tag Archives: POS

Customer Experience: Managing it from start to finish

Posted on July 17, 2009 by Tom

The Retail Touchpoints eBook (RetailWire) explores the future growth of a customer-centric approach. One portion of the report focuses on the point of sale and technology’s role in making it more customer-centric. But does a customer-centric approach have a begining … Continue reading →

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Rite Aid Improves Customer Experience for Visually-Impaired

Posted on May 5, 2008 by Tom

According to the American Foundation for the Blind, there are approximately 10 million blind and visually impaired people in the United States. Retailers such as Rite Aid are paying closer attention to this market segment’s special needs and their in-store … Continue reading →

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