Tag Archives: secret shoppers

How a Mystery Shopping Service Can Transform Your Staff

There are some employers in the retail industry that see high staff turnaround. Often, this is because they hire young staff and don’t bother to invest in comprehensive training. They believe that their employees are dispensable – those that aren’t … Continue reading

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Undercover Boss Brings Exposure to Mystery Shopping

It may not be realistic for every CEO to go undercover within their own company, fun as it may be,  but mystery shoppers can provide many of the same benefits that are seen on Undercover Boss. Continue reading

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A TALE OF TWO BURGERS

No doubt you’ve had the experience of traveling along the highway with a rumbling stomach when, all of a sudden, there’s a billboard advertising a juicy, mouthwatering, cheesy hamburger, available within seconds at the fast food joint only one short … Continue reading

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