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	<title>Comments on: There&#8217;s No Return for Unhappy Customers</title>
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	<description>Enhancing the Customer Experience</description>
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		<title>By: mike riddell</title>
		<link>http://www.iccds.com/there%e2%80%99s-no-return-for-unhappy-customers.html/comment-page-1#comment-30</link>
		<dc:creator>mike riddell</dc:creator>
		<pubDate>Fri, 08 May 2009 05:41:31 +0000</pubDate>
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		<description>Do you do work in the UK? We need a CEM programme for our shopping centres...heeeelllllpppp!

thanks, Mike</description>
		<content:encoded><![CDATA[<p>Do you do work in the UK? We need a CEM programme for our shopping centres&#8230;heeeelllllpppp!</p>
<p>thanks, Mike</p>
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